Homeless Health Peer Advocacy

The Groundswell Homeless Health Peer Advocacy Service (HHPA) supports people experiencing homelessness to address physical and mental health issues. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently.

Our Peer Advocates have all experienced homelessness themselves. They go through a rigorous selection procedure (including DBS checks), attend a comprehensive training programme, and receive support and supervision to enable them to carry out the role safely.

Groundswell Peer Advocates can:

✓ Support a client to attend and understand appointments, and make choices about the next steps

✓ Give practical support in attending follow ups and hospital stays

✓ Support a client to find out information about health and health services

✓ Support a client to address their health issue

✓ Pay for travel including taxis if needed

How to refer

We currently work in the following areas of London and can only work with people currently accessing homeless services based in these boroughs:

Camden
Greenwich
Hammersmith and Fulham
Kensington and Chelsea
Tower Hamlets
Westminster

We accept referrals from anyone working in a homelessness or health services or self-referrals from anyone currently affected by homelessness.

If you want to book an Advocate to attend a health appointment please call us at the Groundswell office to see if we can work with you. We will try our best to help with last minute bookings, but may not always have an advocate available. We do not generally take bookings over the phone but if you need to call to discuss a referral our number is: 0300 003 9600

Groundswell Peer Advocates do not:

✗ Give health advice or tell the client what is in their best interests

✗ Discuss the client’s situation with anyone else without the client’s consent

✗ Work with any issues that are not health related

✗ Attend benefits assessments with clients

✗ Work with someone whose behaviour poses a risk to the Peer Advocate

✗ Pick someone up from a private flat. If someone lives in their own flat we will need to arrange to pick them up from somewhere public