Fulfilling Lives Lambeth, Southwark and Lewisham

Groundswell  worked in partnership on research and evaluation for Fulfilling Lives Lambeth, Southwark and Lewisham (LSL) – a project working with people facing multiple disadvantage.


Together with New Philanthropy Capital (NPC) and Sheffield Hallam University, the research aimed to:

  • build an understanding of the current systems in Lambeth, Southwark and Lewisham
  • explore how they could change
  • start to embed that change.

Our research and evaluation partnership combines expertise in systems change, influencing policy-makers, peer research, and trauma-, gender- and culturally-informed approaches. 

What is Fulfilling Lives LSL?

Fulfilling Lives LSL is one of 12 Fulfilling Lives projects funded by the National Lottery Community Fund designed to improve the lives of people facing multiple disadvantage – people who have experienced mental ill-health, homelessness, substance use or have offending histories. 

The programme works across three main areas: 

  1. Co-production: developing a culture where people facing multiple disadvantage are at the heart of designing and delivering services 
  2. Service delivery: testing and learning about different interventions alongside people facing multiple disadvantage
  3. System change: providing an evidence-base to influence the way systems work at a local and national level, with the aim of creating sustainable, long-term change for people facing multiple disadvantage. 

The three priorities in this area are improving people’s access to support, supporting life transitions and understanding system behaviour i.e. how the system does or doesn’t work for people.

Research outputs

Systems change for people experiencing multiple disadvantage: What have we learned about the system and how can it change?

March 2022

This report brings together the findings of two years of research and learning with Fulfilling Lives Lambeth, Southwark, and Lewisham (LSL).

The partnership sought to build an understanding of the current system of support in Lambeth, Southwark, and Lewisham, explore how it could change, and share that learning across the system.

These lessons are crucial to helping services, commissioners and other stakeholders work together to support individuals more effectively—ultimately helping more people to lead more fulfilling lives.

Re-thinking outcomes Guide for Services

This guide provides practical guidance to service providers and managers. It details how to develop approaches to outcomes measurement which better reflect the impacts of relational approaches to supporting people experiencing multiple disadvantage. It covers:

  1. Why relational outcomes are important to services designed for people experiencing multiple disadvantage.
  2. How services can measure progress against these outcomes.
  3. How relational outcomes can be used to develop to be person-centred and person-led services.

This is complemented by a related guide, aimed at commissioners of services which presents evidence detailing the benefits of adopting relational measures to inform the commissioning of services which support people experiencing multiple disadvantage.

Launch event: peer research findings

Watch our webinar co-hosted with Fulfilling Lives Lambeth, Southwark and Lewisham. In it, Groundswell researchers and people with experience of homelessness share the findings of our peer research report – ‘People’s experiences of multiple disadvantage in Lambeth, Southwark and Lewisham’.

Event illustration

The webinar was recorded in this fantastic illustration by Visual Minutes illustrator, Sian McArthur.

Click on the images to expand.

Peer research report: People’s experiences of multiple disadvantage in Lambeth, Southwark and Lewisham

Read the report and executive summary for phase two of the research project.


In these podcasts, you will hear from the expert by experience group who have guided this research and who talk about their own experience of multiple disadvantage.

You will also hear quotes from participants in the research which are read out by the experts by experience and questions from the general public.

**Just as a warning there may be content in the podcasts that some listeners may find upsetting.

Listen to me!

Published 7 July 2021

The Missing Piece

Published 1 July 2021

Literature review

The first output from this research and evaluation project is a literature review (right) on models of support and barriers to accessing support for people facing multiple disadvantage.  This was produced by Sheffield Hallam University.

Action guide – trauma

Based on the literature review, we have produced an action guide (left) to support service users to better understand the signs of trauma and why services may use this type of approach, and to help staff start conversations around trauma.  

Trauma, gender and culture-informed approaches

NPC have produced guides outlining the core principles of trauma, gender and culture-informed approaches. The guides will help service providers, funders and commissioners to better understand how to support people who have faced or who are facing trauma and how to meet people’s needs in a gender and culture-sensitive way.