Learning and development

Groundswell have a 10-year track record of developing and delivering peer led learning and development training and support across the country.

What makes us different?

We are unique because all our learning and development work is led by people with direct experience of homelessness and all training activities are co-produced and co-delivered with those closest to the experience.

Our role is to develop and deliver training targeted at volunteers and staff within the sector and for people who are currently experiencing homelessness. We also offer training for other service providers who are also likely to work with those experiencing homelessness in some capacity.

What Learning and Development opportunities can we offer?

Homeless Health Peer Advocacy training: a four-week training to enable volunteers with experience of homelessness to deliver the HHPA service. This includes training around advocacy, safeguarding, confidentiality and managing difficult behaviour.

Call and check training: created in response to the COVID-19 pandemic to adhere to social isolation, social distancing, and shielding rules. We offer training to staff and volunteers to support those experiencing homelessness through telephone support, advocacy and active signposting.

Escape plan training: training for people currently experiencing homelessness to examine potential tools we can use to help move ourselves out of homelessness. This is based on findings from Groundswell’s Escape Plan research in 2008

Training for GPs: direct training to GPs and GP staff exploring barriers those experiencing homelessness face when accessing health care and how to best support this patient group.

Making every contact count (MECC): an updated version of MECC with a direct homelessness experience focus.

We are able to deliver any of the above training. Alternatively we’d be delighted to work with you and your team to develop something bespoke based on your needs. If you have any learning and development ideas or needs we’d be delighted to speak with you, please contact Groundswell’s Learning and Development Manager Sharon Clint: [email protected] or 07854 922 715.

“Sharon was a welcome breath of fresh air to Cornwall, she is passionate about her subject and this shines through in her teaching. She was able to keep all of the volunteers engaged throughout every day. One of them said to me ‘I was going to come and then sack it off after the first day, but found myself sucked in by Sharon, so I saw the course through’. Sharon is enthusiastic and uses many different teaching methods to illustrate the leaning points, but was also able to recognise when the volunteers were feeling overloaded or needed to recap a topic. The training provided by Groundswell was of a high quality, very informative, handouts were great allowing for further study- staff, volunteers and myself enjoyed it immensely” – Debbie, HHPA Lead, Cornwall Housing Limited 

“Yes this was very useful – I enjoyed this and it really helped get me be ready and confident for when I started the role.” – Volunteer Peer Advocate, London (HHPA training)

Groundswell’s Advocacy training is so well organised, enjoyable and informative. The trainers really engage with the participants and promote learning through interaction and sharing. There was a positive atmosphere in the room throughout the course and we left with lots of new skills! – Eithne, HHPA Programme Coordinator, DePaul Dublin

Previous Learning and Development customers include:

  • GP practices across London
  • People with experience of homelessness across the UK
  • Southwark Council’s hostel provider
  • Homelessness service providers across London
  • Cornwall Housing
  • DePaul Ireland
  • Solent NHS Trust
  • UCLH medical students