Working with clients who have experienced trauma

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• File Size 1 MB
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• Create Date August 24, 2021
• Last Updated March 6, 2026

This toolkit aims to provide staff working with services users with a robust toolkit with which to work with trauma; to understand what trauma is and the different types, understand the impact of trauma and potential resulting behaviour, provide guidelines for working with survivors of trauma and explain the impact on staff.

Useful infographics are also provided which can be used to explain the trauma response to service users as well as a reading list for further reading.