This toolkit provides practical, trauma‑informed guidance to help staff support residents with managing their rooms safely, respectfully, and consistently. It offers clear strategies for engagement, room checks, communication, and multi‑agency escalation, ensuring staff feel confident and residents feel empowered in…
This factsheet explains assistive technology options available in Westminster to help people experiencing homelessness stay safe and independent. It includes how to access items like fall sensors and medication reminders through support services.
A research paper found that 18.5% of people experiencing homelessness report hoarding symptoms more than three times the prevalence of the general population. This toolkit aims to help staff to understand and support those that hoard.
Creating successful referrals is hard. You will probably need to make referrals to numerous organisations; health services, safeguarding teams, social services, clearing house and the list goes on…Staff are not trained at how to make the ‘perfect referral’, so this…
This toolkit provides staff working with services users ways in which to work with LGBTQ+ clients. The toolkit explains pronouns, methods to help create LGBTQ+ inclusive services and answers frequently asked questions.
This toolkit provides guidance for service managers on considering a PIE approach when creating their eviction procedure and policy, in order to prevent unnecessary evictions and potentially re-traumatising the young adults accessing our services. The toolkit will also provide guidance…
This toolkit provides information on learning disabilities (what they are, how they affect people, how to recognise them), screening questionnaires/ assessments, how to support people with learning disabilities and what support is available.
This toolkit aims to provide staff working with services users with a robust toolkit with which to work with trauma; to understand what trauma is and the different types, understand the impact of trauma and potential resulting behaviour, provide guidelines…
This toolkit promotes awareness of the framework for social care in England and guidance around making referrals to Westminster Social services care teams for an adult.
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